Italian Version

“Sardegna Health Assistance” service card dedicated portal

Welcome to the portal dedicated to the “Sardegna Health Assistance” service card holders

Through this portal, you can request a preliminary medical consultation via telepresence or in-person with one of our specialists.

Who are we?

Allianz Value is the non-insurance services company of the Allianz Group, wholly owned by Allianz S.p.A. We specialize in promoting and providing healthcare solutions that facilitate access to medical care, home assistance, and preventive services. In collaboration with Cliniche Doneddu (5 km from Porto Cervo), a trusted partner of Allianz Value, known for their excellence in healthcare services and attention to patient needs, we offer a comprehensive range of medical and care services, ensuring high standards and dedicated assistance for our clients.

Service Overview

The services offered are exclusively for holders of the Allianz Value service card and will allow them to receive, during the summer period and in case of emergency, medical services at favorable economic conditions with a dedicated concierge service for the main medical specialties:
Dentistry, Orthopedics, Dermatology, Gynecology, Reconstructive Medicine (e.g., burns), Radiology, Maxillofacial Surgery, Chiropractic, Neurology, Posturology, Cardiology, and Physiatry.
We also guarantee diagnostic tests to support these services, such as:
Musculoskeletal ultrasound, abdominal ultrasound, magnetic resonance imaging, intraoral x-ray, panoramic radiography, echocardiogram, and electrocardiogram.
Services will also be available via Telemedicine, facilitating immediate access to care from any location with internet coverage.
During the stay at the Clinic, the client will have a dedicated hostess, including in English, for the entire journey, avoiding the need to go through reception. Additionally, the client can arrange with the Clinic for a transfer service to and from Porto Cervo, ensuring access to the facility even if they do not have their own means of transportation.

How to Activate the Service

(Providing the card number will be essential)

– Via WEB (recommended method) through the link on this page, which will take you directly to the form to fill out. The form acts as an entry sheet that Cliniche Doneddu will use to expedite acceptance procedures.
– By pressing key 6 after composing the number +39 0789 840035, the dedicated line for Allianz Value clients, a procedure always active for updates, issues, and reports.
– By going directly to the Cliniche Doneddu Multispecialty Center, where the reception staff, who also speak English, will activate all the necessary procedures.

Dedicated Telemedicine

To enable a more targeted triage and better prepare for access to the clinic, it will be possible to conduct a teleconsultation through the clinic’s portal:

– By accessing the dedicated section of the Cliniche Doneddu portal, you can fill out a form to request a consultation; the client will receive confirmation via email.
– A specialist clinician will evaluate the request and determine its urgency.
– You will receive a message with the scheduled time for the video consultation and a link to access the call.
In case of urgency, you will be contacted promptly for an immediate consultation.
– During the consultation, the doctor, through detailed questions regarding the reported issue and possibly viewing the affected area via video (if necessary, the doctor may request additional images or videos), will provide a preliminary diagnosis and initial treatment recommendations.
– If the doctor prescribes medications, a prescription and any instructions on how to manage the injury will be sent.
– You can receive an appointment for a follow-up consultation to monitor recovery (in this case, you will receive a link with the consultation time).

Feedback and Support

After the consultation, you may receive a feedback request on the service received. Fill out the questionnaire to help improve the service.

IMPORTANT NOTES

Medical Emergencies: In case of a severe medical emergency, call the local emergency number immediately or go to the nearest emergency room.
Data Security: All communications through the telemedicine service are protected to ensure your privacy.

Specialties Dedicated to Allianz Value

  • Dentistry
  • Dermatology
  • Orthopedics
  • Radiology (Ultrasound and MRI)
  • Cardiology
  • Gynecology
  • Reconstructive Medicine
  • Maxillofacial Surgery
  • Chiropractic
  • Neurology
  • Posturology
  • Physiatry

By clicking the button below, you will access the request form.